The Service Coordinator/Warehouse Shipping and Receiving Handler plays an essential role to the overall workflow of Clark Service Group. This position is responsible for unloading packages from incoming trucks and receiving warehouse stock. The Service Coordinator/Warehouse Shipping and Receiving Handler must safely utilize warehouse equipment and ensure customer orders are fulfilled in a timely and accurate manner. This position is also responsible for organizing service calls between our technicians and customers in the most effective way possible.
Scheduling service for customers based on priorities and customer’s needs.
Following up on completed service calls with customers to ensure total satisfaction.
Coordinating the technician’s workload based on call volume and priorities.
Tracking status of technician ordered parts.
Notifying customers of any delays.
Receiving and stocking inventory to fulfill orders as they are processed.
Safely operating and maintaining warehouse equipment to carry out job duties.
Keeping work zone clean and orderly to ensure the warehouse is a safe work environment.
Communicating with the Purchasing department to get a list of expected deliveries.
Sign paperwork upon receiving shipments.
Performing other duties and tasks as assigned.
High school diploma or equivalent.
Capable of setting priorities and working under pressure.
Ability to multi-task.
Possess verbal and written English communication and organizational skills.
Ability to work well with internal and external participants is essential.
Knowledge of basic computer-software systems.
Experience in receiving.
Detail-oriented and organizational skills.
Push and pull up to 150lbs.
Lift and carry up to 50 to 75lbs.
Able to constantly bend, squat, reach, climb, and stand throughout shift.
Wilkes Barre, PA
• Weekly pay
• Paid holidays & PTO
• Referral incentives
• Medical, dental & vision
• Prescription drug coverage
• Gym reimbursement
• Advancement opportunities
• Flexible 401K with matching
• Volunteer opportunities
• And more